Резюме Менеджер,Руководитель

Oльга Бойченко

Должность: Менеджер,Руководитель
Образование: бакалавр
Имя: Oльга
Фамилия: Бойченко
Страна, регион: Украина, - /согласна на смену жительства/

Адрес:

Заработная плата: open

Возрост: 50

Телефон: 380639505943

Факс:

email:

Языки: английский(SRW), русский(SRW), украинский(SRW)

OLGA BOYCHENKO
432-14-50 h
8(063)9505943c
olgak93@yahoo.com

PROFESSIONAL SUMMARY

An enthusiastic and hard working individual with excellent communications and interpersonal skills is seeking to obtain a challenging position in the hospitality field, where my education and extensive work experience can be fully utilized to achieve highest customer satisfaction. I am a strong team/company player with 100% dedication to any task and responsibility. Excel at encouraging staff development and project commitment by training and creating a positive working environment for everyone.

QUALIFICATIONS
пїЅ Excellent organizational, time management and problem solving abilities.
пїЅ An effective office manager, vendor negotiator, and employee motivator.
пїЅ Comfortable dealing with a wide range of professionals, doctors, co-workers, and customers
пїЅ Excellent in utilizing analytical skills to grasp new concepts
пїЅ Highly adaptable to complex and challenging environments. Notable for high quality performance as well as for a great dedication to the assignment.
пїЅ A consistent subscriber to the necessity of developing and maintaining traditional long-term customer relationships, following company goals, and working efficiently in a team environment. Always respect the clients and listen to my supervisors.

PROFESSIONAL EXPERIENCE
3/05-3/08 La Ermitage Restaurants Buffalo Grove, IL
Restaurant Manager

пїЅ Hire and train new employees on policies and procedures.
пїЅ Solicit new business
пїЅ Set employee work schedules.
пїЅ Perform employee evaluations and compensation planning.
пїЅ Perform restaurant inventory and authorize new purchases
пїЅ Established incentive programs for the wait staff
пїЅ Develop new sales techniques
пїЅ Increased annual sales by 20% with customer satisfaction and return business.

5/00-2/05 OпїЅHare International Airport - Chicago, IL
Assistant Manager/Customer Service Representative
пїЅ Customer service representative for the passengers and employees.
пїЅ Took care of all VIP passengers upon arrival
пїЅ Performed duties as a translator for the custom agents
пїЅ Daily operation at the VIP lounge
пїЅ Assisted station manager

11/99-3/00 Hawthorn Hotel & Suites пїЅ Rosemont, IL
Assistant Front Office Manager
пїЅ Performed check-in/outs services for the hotel guests.
пїЅ Made in-house reservations and scheduled meeting rooms.
пїЅ Responsible for maintaining group contracts and rate negotiations.
пїЅ Updated room lists for the corporate accounts.
пїЅ Scheduled front office employee hours
пїЅ Responsible for a staff of fifteen people

4/96-10/99 Radisson Hotel пїЅ Northbrook, IL
Assistant Restaurant Manager
пїЅ Hired and trained new employee on the operations of the restaurant.
пїЅ Scheduled and performed weekly inventory recounts.
пїЅ Worked closely with budgets and PNL reports.
пїЅ Responsible for a staff of twenty-five people.
пїЅ Conducted Labor Summary reports and surveys.
пїЅ Provided weekly Forecast for the hotel management.
пїЅ Performed Yield Management at the end of each month.

2/95-3/96 Metropol Banquets пїЅ Niles, IL
Banquet Manager
пїЅ Planned and organized wedding parties for up to 500 people.
пїЅ Set-up and decorated banquet rooms with and without additional staff.
пїЅ Managed new accounts and prospects
пїЅ Scheduled and forecasted operations performance.
пїЅ Administered payroll
пїЅ Increase annual sales by 20%
пїЅ Specialize in American/European/Russian cuisine and serving lunch/dinner offerings seven days a week; accommodates up to 400 guests and manages 38 associates.
EDUCATION

Bachelor of Science, Business Management 2004 Chicago, IL
University of Chicago пїЅ Chicago, IL

Associate Degree, Early Child Development 1999 Kiev, Ukraine
Shevchenko University- Kiev, Ukraine

добавлено 2008-07-06 показано 2049 раз

Должность:	Менеджер,Руководитель
Образование:	бакалавр
Имя:	Oльга
Фамилия:	Бойченко
Страна, регион:	Украина, - /согласна на смену жительства/
Адрес:
Заработная плата:	open
Возрост:	50
Телефон:	380639505943
Факс:
email:
Языки:	английский(SRW), русский(SRW), украинский(SRW)
OLGA BOYCHENKO 432-14-50 h 8(063)9505943c olgak93@yahoo.com PROFESSIONAL SUMMARY An enthusiastic and hard working individual with excellent communications and interpersonal skills is seeking to obtain a challenging position in the hospitality field, where my education and extensive work experience can be fully utilized to achieve highest customer satisfaction. I am a strong team/company player with 100% dedication to any task and responsibility. Excel at encouraging staff development and project commitment by training and creating a positive working environment for everyone. QUALIFICATIONS пїЅ Excellent organizational, time management and problem solving abilities. пїЅ An effective office manager, vendor negotiator, and employee motivator. пїЅ Comfortable dealing with a wide range of professionals, doctors, co-workers, and customers пїЅ Excellent in utilizing analytical skills to grasp new concepts пїЅ Highly adaptable to complex and challenging environments. Notable for high quality performance as well as for a great dedication to the assignment. пїЅ A consistent subscriber to the necessity of developing and maintaining traditional long-term customer relationships, following company goals, and working efficiently in a team environment. Always respect the clients and listen to my supervisors. PROFESSIONAL EXPERIENCE 3/05-3/08 La Ermitage Restaurants Buffalo Grove, IL Restaurant Manager пїЅ Hire and train new employees on policies and procedures. пїЅ Solicit new business пїЅ Set employee work schedules. пїЅ Perform employee evaluations and compensation planning. пїЅ Perform restaurant inventory and authorize new purchases пїЅ Established incentive programs for the wait staff пїЅ Develop new sales techniques пїЅ Increased annual sales by 20% with customer satisfaction and return business. 5/00-2/05 OпїЅHare International Airport - Chicago, IL Assistant Manager/Customer Service Representative пїЅ Customer service representative for the passengers and employees. пїЅ Took care of all VIP passengers upon arrival пїЅ Performed duties as a translator for the custom agents пїЅ Daily operation at the VIP lounge пїЅ Assisted station manager 11/99-3/00 Hawthorn Hotel & Suites пїЅ Rosemont, IL Assistant Front Office Manager пїЅ Performed check-in/outs services for the hotel guests. пїЅ Made in-house reservations and scheduled meeting rooms. пїЅ Responsible for maintaining group contracts and rate negotiations. пїЅ Updated room lists for the corporate accounts. пїЅ Scheduled front office employee hours пїЅ Responsible for a staff of fifteen people 4/96-10/99 Radisson Hotel пїЅ Northbrook, IL Assistant Restaurant Manager пїЅ Hired and trained new employee on the operations of the restaurant. пїЅ Scheduled and performed weekly inventory recounts. пїЅ Worked closely with budgets and PNL reports. пїЅ Responsible for a staff of twenty-five people. пїЅ Conducted Labor Summary reports and surveys. пїЅ Provided weekly Forecast for the hotel management. пїЅ Performed Yield Management at the end of each month. 2/95-3/96 Metropol Banquets пїЅ Niles, IL Banquet Manager пїЅ Planned and organized wedding parties for up to 500 people. пїЅ Set-up and decorated banquet rooms with and without additional staff. пїЅ Managed new accounts and prospects пїЅ Scheduled and forecasted operations performance. пїЅ Administered payroll пїЅ Increase annual sales by 20% пїЅ Specialize in American/European/Russian cuisine and serving lunch/dinner offerings seven days a week; accommodates up to 400 guests and manages 38 associates. EDUCATION Bachelor of Science, Business Management 2004 Chicago, IL University of Chicago пїЅ Chicago, IL Associate Degree, Early Child Development 1999 Kiev, Ukraine Shevchenko University- Kiev, Ukraine
добавлено 2008-07-06	показано 2049 раз